RETURNS + REFUNDS

No matter how sustainable a design is, if it’s not worn and loved, it’s just waste. That’s why at SXD we want you to be 100% satisfied with your zero waste design.

If you are unhappy with our product, please contact us at info@shellyxu.design with “Product Feedback” in the subject line. We would be happy to make adjustments to your design or provide refunds.

To be eligible for a refund:

  • You have 14 days to return your product from the date it was received
  • The product must be returned in its original condition and packaging
  • Returns that do not meet the eligibility conditions may result in refund delays or the product(s) to be shipped back to you